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What to Do After a Rideshare Accident in Texas

Posted By Aguirre Law | February 11 2026 | Rideshare Accidents

With the rapid proliferation of rideshare services throughout Texas, the likelihood of getting involved in a rideshare accident in San Antonio has increased exponentially. Whether you are a rideshare passenger, another driver, or another person injured in an accident, knowing the steps to take can help protect your health and legal rights. If possible, try to take the following steps to protect yourself after a rideshare accident:

Get to Safety

If you’re a pedestrian or in another vehicle, get out of the way of traffic and to safety. Check yourself for signs of injury, such as pain, bleeding, or swelling. Check passengers, too.

Report the Accident

Call 911 and request an ambulance if you need one. Even if you don’t, calling for emergency services can help ensure that you are checked out and that a law enforcement officer responds to the scene of the accident to complete an official accident report.

When police arrive, give them an accurate description of the event, but avoid speculating on fault. Don’t admit fault for the accident. Law enforcement will likely collect statements from the drivers and any witnesses, document the scene, and create an official report. Write down the police report number to make it easier to obtain a copy from the police department when the official report is ready. If police do not respond to the accident scene, you can contact the police department directly to file a report yourself.

Seek Medical Attention

Don’t delay in seeking medical attention. Immediate medical attention helps ensure that your injuries are promptly diagnosed, documented, and linked to your accident. It also helps protect your legal claim, as the insurance company will use any delay in treatment to argue that you were not injured, your injuries were not serious, or your injuries were not related to the rideshare crash. Keep all of your medical records to support your claim.

Gather Information

Gather the following information at the accident scene:

  • The name and contact information for each driver
  • The rideshare driver’s insurance information, vehicle description, and license plate number
  • A picture of the rideshare driver’s license
  • The names and contact information for any witnesses

Document the Scene

Take photos or videos of the following pertinent evidence at the accident scene:

  • Damage to all vehicles involved in the accident
  • Road and weather conditions
  • Nearby traffic signs
  • Debris on the roadway
  • Your injuries

Include wide shots and close-ups.

Take a note of any traffic cameras or surveillance cameras that you spot in the area. Your San Antonio injury lawyer may be able to request video footage.

Make a Report with the Rideshare Company

Contact the rideshare company to inform it of the crash. If you are a passenger, you should be able to do this in the app (Uber and Lyft). If you are not, ask the driver for this information or check their website for reporting information.

Keep the information basic when you report the accident. Don’t agree to give a recorded statement.

Contact an Experienced Rideshare Accident Lawyer

Navigating a rideshare accident claim can be difficult, especially when you are dealing with painful injuries. The San Antonio accident attorneys at The Aguirre Law Firm, PLLC are here to help. Contact us today for a free case review.

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